Terms & Conditions

Last updated: 04-Jan-2026

Welcome to Nature Fiesta. By accessing or using our website www.naturefiesta.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or placing an order.

1. General Information

• Nature Fiesta is a gardening and plant-care related business based in Virar West, Maharashtra, India.
• These Terms apply to all visitors, users, and customers of the website.
• By using this website, you confirm that you are at least 18 years old or accessing it under parental guidance.

2. Products & Information Disclaimer

• We currently sell gardening products such as soil, cocopeat, fertilizers, pots, planters, tools, and accessories.
• We do not sell live plants at present.
• Product images and descriptions are for reference only. Actual product appearance may vary slightly due to packaging, batch differences, or supplier changes.
• Usage instructions provided are general guidance and results may vary based on environmental and handling conditions.

3. Account Registration

• Creating an account is optional but may be required for certain features.
• You are responsible for maintaining the confidentiality of your login details.
• Nature Fiesta reserves the right to suspend or terminate accounts found to be misused or involved in fraudulent activity.

4. Orders & Acceptance

Placing an order on the website does not guarantee acceptance.

We reserve the right to cancel or refuse any order due to:

• Stock unavailability
• Pricing or listing errors
• Delivery limitations
• Suspicious or fraudulent activity

If an order is cancelled after confirmation, you will be informed promptly.

5. Pricing & Payments

• All prices are displayed in Indian Rupees (INR).
• Accepted payment methods: Cash on Delivery (COD), UPI
• Prices may change without prior notice.
• Shipping charges, if applicable, will be communicated during order confirmation.

6. Delivery

Delivery is currently available in:

• Vasai–Virar
• Mumbai
• Thane
• Navi Mumbai

Delivery timelines are estimates and may vary due to logistics, weather, or unforeseen circumstances. Delays do not entitle customers to cancellation or compensation unless explicitly stated.

7. Replacement Policy (Important)

• No refunds are provided.
• Only replacements are allowed, subject to conditions mentioned in the Refund & Return Policy.
• Any damage or issue must be reported within 24 hours of delivery, along with a clear unboxing video.
• Failure to follow this process may result in rejection of the replacement request.

8. Intellectual Property

• All content on this website including text, images, logos, designs, and branding belongs to Nature Fiesta.
• Unauthorized copying, reproduction, or commercial use is strictly prohibited.

9. Limitation of Liability

Nature Fiesta shall not be liable for:

• Indirect or consequential losses
• Product misuse
• Improper storage or application by the customer

Our liability, if any, shall be limited to the value of the product purchased.

10. User Conduct

You agree not to:

• Misuse the website
• Upload false or misleading information
• Attempt to harm, hack, or disrupt the website
• Violate any applicable laws or regulations

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Maharashtra.

12. Changes to Terms

Nature Fiesta reserves the right to modify these Terms & Conditions at any time. Changes will be effective once posted on the website.

13. Contact Information

For any questions regarding these Terms: